1. Americans tend to value material possessions more than spiritual enlightenment.
   True. False.
2. Most Americans like formality and ritual in daily interactions.
   True. False.
3. Americans usually rely on themselves for help rather than asking people.
   True. False.
4. Americans value time and its control and are future-oriented.
   True. False.
5. Americans customarily collect evidence and make decisions based on their feelings.
   True. False.
6. The majority of Americans use indirect messages to refuse an offer.
   True. False.
7. Many Americans are open and share their space.
   True. False.
8. Most Americans are a present-oriented society.
   True. False.
9. Americans tend to see themselves as confident and hard-working.
   True. False.
10. Americans are inclined to believe in equality and free competition.
    True. False.
11. Americans usually believe being on time for an appointment shows respect.
    True. False.
12. Most Americans believe they can control their destiny by their own actions.
    True. False.
13. Shaking hands is important when you meet an American.
    True. False.
14. Many Americans like to deal with problems directly and frankly.
    True. False.
15. Americans usually use ambiguity to avoid conflict and loss of face.
    True. False.

1. In general, Americans value most:

1. Social recognition.
2. Happiness.
3. Equality.
4. Money.

2. Many Americans see themselves as:

1. Modest and shy.
2. Family members.
3. Formal and ritualistic.
4. Created equal to others.

3. Other cultures may see Americans as:

1. Victimised by war time.
2. Reliant on their families for help.
3. Group-oriented.
4. Ignorant about other cultures.

4. When writing to an American company, it is very important to:

1. Reference your source.
2. Start you letter with a flattering introduction about your company president.
3. Have your letter signed by your company director and president.
4. Be specific on the purpose of the letter.

5. In a business introduction to an American he may ask you to call him by his first name because:

1. He is not interested in business.
2. He likes harmony in discussion.
3. His last name may be hard to pronounce.
4. He wants to be comfortable and move into an informal stage of business discussion.

6. When talking with an American business partner on the phone, it is common for him/her to ask you first about:

1. Your family health.
2. Your financial situation.
3. When you are planning to visit.
4. How are you doing?

7. Mr. Saito, from Japan, is leaving the office of an American business colleague who says to him, "We should get together sometime". Mr. Saito should:

1. Invite his American friend for dinner.
2. Expect that his American friend will invite him to the bar.
3. Consider it as just a friendly comment.
4. Stop by his/her house to have a drink.

8. American business meetings usually start with:

1. Discussion of the past weekend's baseball game.
2. Formal agenda and tasks to be accomplished.
3. Period of harmony.
4. Introduction about everyone's past work experience.

9. In American business meetings you are expected to:

1. Wait until the end and state firmly your position.
2. Talk about how it is difficult to get to the meeting.
3. Maintain group harmony and do not ask embarrassing questions.
4. Express your ideas openly and rationalise them aggressively.

10. At the end of an American business meeting the participants may:

1. All go to the cafeteria to have a drink.
2. Write a conclusion and/or action plan with specific responsibilities and dates.
3. Conduct behind-the-scene discussions to change the conclusion.
4. Apologise to each other for any confrontations they had during the meeting.

11. Working under an American supervisor you should:

1. Be polite and not interrupt his/her instructions.
2. Not let him/her know that you did not understand.
3. Hide your mistakes until he/she discovers them.
4. Maintain ongoing honest communication about work problems and progress.

12. If you are having family problems, your American supervisor is probably expected to:

1. Listen to you just as he/she would to a friend.
2. Discuss it with you and make a plan of action to solve the problem.
3. Give you a week's vacation to solve the problem.
4. Visit your home and discuss the problems.

13. Your American co-worker has invited you to play tennis for the second time in a month. This could mean that:

1. You are now his close friend.
2. You can talk with him about your problems with your family.
3. He expects you to solve the technical problem he has at work.
4. He just enjoys playing tennis with you.

14. You are working hard to finish your project. Your American co-worker is sitting down reading the newspaper. He/she might:

1. Come very close and look at what you are doing.
2. Bring you a cup of coffee to keep you awake.
3. Try to help you only if you ask him/her.
4. Ask you to stop working and join him/her to go to the movies.

15. Most American companies will start marketing a product when it:

1. Is in a prototype stage.
2. Is on the drawing board.
3. Is on the shelf ready for the customers.
4. Has passed the quality control test.

16. An American leaves the office telling his foreign co-worker, "Let's get together this week". The foreign worker should:

1. Invite the American to his house for a home-made dinner.
2. Expect the American to invite him for dinner at his house.
3. Expect the American to invite him to play tennis
4. Accept it as a friendly comment.

17. Many Americans are inclined to feel confident that they can accomplish many tasks because:

1. They possess a strong infrastructure to complete the task.
2. They like to work hard day and night.
3. They believe nature and God will help them.
4. They can depend on other people to help them.

18. During his performance appraisal, an American employee might:

1. Agree fully with his manager's evaluation.
2. Defend his performance and justify his actions.
3. Ask his managers to write down his future goals.
4. Not ask questions about his next promotion or salary increase.

19. An American will almost always arrive on time for business appointments because:

1. He/she will want to relax for a while.
2. He/she wants to get the sale.
3. He/she shows respect for the host’s time.
4. He/she has a lot of spare time.

20. You are travelling on an American bus. Beside you is an American. You should:

1. Greet him/her.
2. Ask where he/she is going.
3. Introduce yourself.
4. Just sit quietly.

21. You meet an American friend in the hallway who says, "How are you?" you should:

1. Stop and shake hands with him.
2. Tell him, "Just fine", and continue walking.
3. Tell him about problems you have with your family.
4. Look at him and keep going.

22. Your co-worker called you on the phone and asked, "How are you doing?" you should:

1. Say "OK, thank you".
2. Explain to him how hard it is to work under pressure.
3. Discuss with him your family problems.
4. Ask him if he has time to listen to a detailed reply.

23. You have completed a business transaction with an American firm. You expect your American counterpart will:

1. Write to you to thank you for the business.
2. Become your friend and invite you to play tennis or golf.
3. Send you a New Year's card every year.
4. Call again for more business.

24. You are at a business luncheon. You have been approached by an American businessman. He introduces himself and exchanges cards with you. He will probably:

1. Give a detailed presentation of his company.
2. Keep talking with you until lunch time.
3. Excuse himself to meet more people.
4. Ask about your family.

25. Frequently major decisions in American companies are made based on:

1. Employee services and interests.
2. Middle line managers' recommendations.
3. First line management.
4. Top executives' vision and market data.

26. You are on a training assignment in a US company. You should:

1. Introduce yourself to all department personnel.
2. Get permission from your supervisor every time you leave the office.
3. Learn to depend on yourself to solve your problems.
4. Try to establish harmony within your group.

27. This is your first week of training in an American company Your department secretary seems very friendly and helpful. She may be:

1. Expecting you to invite her to your country.
2. Doing her job.
3. Interested in going out to dinner with you.
4. Expecting you to bring her some flowers.