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Intercultural Skills

• A Basic 4 - Step Model for Intercultural Management
• Culture or Competence?
• Culture and Status - The Perils and Pitfalls
• Dealing with Resistance to Intercultural Training
• How Can You Acquire the Specific "Cross-cultural" Competencies?
• How to Adjust Your Business Presentation Style to Achieve Maximum Impact across Europe
• Identifying the Key Competencies Required for an Intercultural Trainer
• Intercultural Empathy
• Internationalising your English
• Read the Dos and Don'ts on the Plane!
• Shilpa Shetty, Big Brother & Interculturalism
• The Bicultural Audit
• The Expat Life - Do We Have What it Takes to Live Aboard?
• The Future of Cross-cultural Training
• Third Cultures - The Tikka Masala Way
• Why You Should Bother With Intercultural Training?
• Working Abroad

Women Expatriates

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Outsourcing & Off-shoring

A Basic 4 - Step Model for Intercultural Management
by Richard Cook

This includes knowing about your own culture (National & regional) and knowing how you as an individual fit the national generalisation (Are you typical?). In addition, other aspects top take into consideration are your professional culture (Legal, HR, Accountancy, etc.) and your organisational culture (Hierarchical? Task-driven? People-centred?)...

Culture and Status - the Perils and Pitfalls
by Richard Cook

All societies develop a way of according status to individuals. An egalitarian system can be relatively flat whilst a hierarchical system can consist of many layers and levels...

Culture or Competence?
By Richard Cook

How do you know if a colleague or team member from another culture is failing because of a cultural issue or simply because they do not have the necessary competence to manage a role?...

Dealing with Resistance to Intercultural Training
by Richard Cook

Every consultant in the field has stories to tell of how the different levels of knowledge, awareness and information about culture within client organisations can impact on either the acceptance or resistance to intercultural training...

How Can You Acquire the Specific "Cross-cultural" Competencies?
by Rosie Mimler

In the last article, we took a look at the key competencies which are required for an intercultural trainer. Identifying these is a first step in analyzing the specific field of intercultural training, but...

How to Adjust Your Business Presentation Style to Achieve Maximum Impact Across Europe
by Richard Cook

It's a basic business skill often learnt early on in a person's business life - giving a presentation...

Identifying the Key Competencies Required For an Intercultural Trainer
by Rosie Mimler

In this article, I will attempt to identify the competencies required for an inter-cultural trainer...

Intercultural Empathy
by Alan Cornes

Empathy is the term used to describe the ability to be able to view a situation or problem from another's point of view. In cross-cultural interactions, this means being able to imagine or experience something from another's frame of reference or worldview...

Internationalising your English
by Richard Cook, with thanks to Nigel Ewington

The advantage of the fact that most of the world's international business is done in English can lead native speakers of English into a false sense of security...

Read the Do's and Don'ts on the Plane!
by Richard Cook

In our generic cultural training events we start with establishing the group's expectations. We want to find out what they want to get from the programme by the end of the day...

Shilpa Shetty, Big Brother & Interculturalism
by Zarine Jacobs

some reason, the Shilpa story has fascinated me since the storm broke on Monday 15th Jan. I have never been a Big Brother viewer, let alone fan. However, I caught about 20 minutes of it last week...

The Bicultural Audit: Towards "Cultural-Bridging" : Post-merger Culture Shock and Some Remedies
by Richard Cook

Merger, acquisitions and alliances are all excellent breeding grounds for all sorts of problems, especially in cases where different national and corporate cultures are involved...

The Expat Life - Do we have what it takes to live abroad?
by Richard Cook

Ideally, it seems… (a global manager) should have the stamina of an Olympic runner, the mental agility of an Einstein, the conversational skill of a professor of languages, the detachment of a judge, the tact of a diplomat, and the perseverance of an Egyptian pyramid builder...

The Future of Cross-cultural Training: Making a Good Idea Better for the New Global Manager
by Dean Foster

Cross-cultural training, as a concept and a practical training method, was developed in the "pre-global world."...

Third Cultures: The Tikka Masala Way
by Johanna Renz

Tikka masala is an excellent example of cookery fusion and a third culture product...

Why You Should Bother With Intercultural Training?
by Nigel Ewington

A changing world calls for changing skills. Until the 1950s, relatively few people had much business contact outside their own culture...

Working Abroad
by Richard Cook

These days the main thing that is happening is that more and more people are travelling and staying in other countries, a rise in global tourism...

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