These programmes are designed to provide support to staff and managers working across cultural boundaries but not resident in a different culture from their own. These may include staff and managers whose role requires managing team members in different cultures as well those making regular short or extended visits to a range of different cultures. Specific objectives for individual programmes are defined in more detail through a needs analysis. However, based on our experience, the objectives are likely to include the following three areas:
A Country-specific programme typically includes the following business practices and behaviour content:
Sample programme outline: Click here to see an example programme.
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"As a result of the training we are now able to understand the meeting behaviour of our Swedish colleagues much better. We now know why it takes longer for them to make decisions than their Dutch counterpart, something than caused muchfrustration in the past."
Annelies Walta, Human Resource Manager
Volvo Car Operations