Articles

Communication

Anglo-French Communication - Gap or Chasm?
by Richard Cook

Perhaps one of the greatest areas of 'intercultural' misunderstanding occurs between the French and anyone who may consider themselves to be Anglo-Saxon i.e. British, American or other 'English speaking New Worlders' (Canadians, Australians and New Zealanders and Anglo South Africans)...

Click here to download full article

'Body Language' - The Silent Language that Impacts on your Business Communication
by Richard Cook

If we look at how close people stand to each other when talking we notice some key cultural differences. Mainstream America, the UK and most of Northern Europe prefer the distance between people to be between 18" - 3 feet whereas most Hispanic cultures...

Click here to download full article

Choosing media strategically for cross-border team communications
by Richard Cook

More and more organisations are establishing cross-border teams to take advantage of global talent and global markets. Location and time are no longer impediments to building the 'dream team' but...

Click here to download full article

Dealing With Different Communication Styles: Becoming Tolerant
by Zarine Jacob

The way we shake someone’s hand and the way in which an Internet website is designed are two examples, which demonstrate how culture influences our communication...

Click here to download full article

Getting your Message Across Cultures
by Richard Cook

In your own culture you can usually successfully spot so called 'difficult' behaviour right away. There are a number of clear signs that reveal the ‘problem’ including key verbal and non-verbal signs...

Click here to download full article

They all speak English don't they?
by Richard Cook

More and more businesses are "going global". Some are doing so as part of a well-developed strategy. Others suddenly and often unexpectedly find themselves operating internationally when they acquire a website!...

Click here to download full article

E-Commerce

Book an Open Workshop

Book a Breakfast Event

Global Excellence Shop

Facilities

Subscribe to e-Zine

Global Excellence News

E-Learning Platform

What our Clients Say

"These were very informative and thought provoking sessions. They certainly left people thinking about how they could adapt their communication styles to be more effective with Indian counterparts. These sessions were well-facilitated and raised people’s awareness - giving practical solutions despite the short time framework."

Cathy Searcy, D & I consultant
Shell Global Solutions